WordPress care
that holds
Updates, security monitoring, backups and a named person to call. A fixed monthly care plan for the site your business depends on.
DailyOffsite backups, 30-day retention
Same dayBusiness-hours response
24/7Uptime checks and alerts
What this is
WordPress maintenance is the regular work that keeps your website secure, up to date, fast, and backed up. It includes updates to WordPress core, plugins, and themes, security monitoring, backups, and help when something breaks.
An unmaintained WordPress site is a target for bots scanning for known vulnerabilities. When a Sydney business owner calls us after a hack, the cause is often an outdated plugin or WordPress version. The fix can take hours or days, while a care plan costs a fraction of that.
Who it is for
Our WordPress maintenance service is for Sydney business owners and operators who:
- Have an existing WordPress website and don't want to manage updates and security themselves
- Have been hacked before and want to prevent it from happening again
- Are not sure when their website was last backed up (or whether it's backed up at all)
- Are running an outdated version of WordPress or have plugins that haven't been updated in months
- Want a reliable, local point of contact who will respond when something goes wrong
- Need minor content updates and small changes handled quickly without the cost of a full project
We provide WordPress maintenance and support to small businesses across Greater Sydney. Our clients include tradespeople in Western Sydney (Parramatta, Blacktown, Penrith), professional services firms in the CBD and North Sydney, retailers on the Northern Beaches and Eastern Suburbs, and service businesses in Sydney's Inner West and Southern suburbs. Everything is handled remotely, so you do not need to be in the same suburb. You will have a Sydney-based contact who understands your business and responds promptly.
What we deliver
Monthly core and plugin updates
We apply all WordPress core, plugin, and theme updates monthly with pre-update backups. If an update breaks something, we restore from backup and investigate.
Daily offsite backups
Daily automated backups stored in a separate offsite location with 30-day retention. If your server fails or is compromised, your data is safe.
Security monitoring
Continuous monitoring for malware, suspicious file changes, brute-force login attempts, and known vulnerabilities. Issues are flagged and addressed before they escalate.
Uptime monitoring
24/7 uptime checks with immediate notification if your site goes offline. We investigate and act. You do not need to discover the problem from a frustrated client.
Performance review
Quarterly review of your website's Core Web Vitals and load speed. We identify and fix issues that are slowing your site down and hurting your Google ranking.
Same-day response
Business-hours same-day response to any issue that affects your website's availability, security, or performance. Minor content updates included on all plans.
What it changes
The website stops being a thing you worry about and becomes a thing that is looked after.
30 daysBackups held offsite
MonthlyCore, plugin and theme updates
IncludedMalware removal on care plans
Updates are applied on a fixed schedule with a backup taken first, so a bad plugin release can be rolled back rather than lived with. Monitoring catches malware, suspicious file changes and downtime before a client tells you about it.
Questions
How often does WordPress need to be updated?
WordPress core, plugins, and themes should be updated monthly at minimum, and often more frequently when security patches are released. Running outdated software is the single most common cause of hacked WordPress websites. On our care plans, we handle all updates on a fixed schedule with pre-update backups so we can roll back if anything breaks.
What happens if my site gets hacked?
On our care plans, malware removal is included. We'll restore from a clean backup (taken before the attack), remove any malicious code, identify and close the vulnerability that was exploited, and submit a review request to Google if your site has been flagged. We also implement hardening measures to reduce the risk of re-infection.
Do I need to be on a monthly plan, or can I just pay per incident?
We offer both. Ad-hoc support is available for one-off issues, fixes, and updates. However, monthly care plans work out significantly cheaper per hour of work, include proactive monitoring, and guarantee a response time. Most Sydney businesses with a website that generates leads choose the care plan.
My website was built by someone else. Can you maintain it?
Yes. We regularly take over maintenance of WordPress websites built by other developers or agencies. We start with a site audit to document the existing setup and identify any existing issues, then bring you onto a care plan from there.
Where are backups stored?
All backups on our care plans are stored offsite, separately from your hosting server. If your hosting server is compromised or fails, your backup is unaffected. We typically use encrypted cloud storage with 30-day retention.
Can you help with WordPress performance issues?
Yes. Slow WordPress sites are usually caused by unoptimised images, too many plugins, poor hosting, or no caching. Our plans include periodic performance reviews. For serious performance issues, we can rebuild the underlying infrastructure, switch hosting providers, implement a CDN, or refactor caching.
Related reading
In the field.
The work the systems sit behind.
Put your site in good hands
Tell us what the site runs on and when it was last backed up. We reply within two business days with the plan, the fee and what we would fix first.